Recently, Microsoft has been evolving it's product trend lines organization to better respond to the needs of different users. E.g., virtually all consumer product trend lines is today handled across "customer service", patch PSS proper has maintained responsibility for big client world health organization tend to use at times additional technically demanding issues.

PSS is besides utilized as a means of collecting feedback for even utilize in the development of first products or product features. A Windows 2000 recovery console, for instance, was developed within heavy a portion because of difficulty that PSS professionals experienced after attempting to assist client by having non-functional Windows NT installations. In addition, PSS might identify major issues by owning products & function by owning a responsible product team sequentially to produce "hotfixes" or even to make the point that a issue is addressed inside a service few.

PSS offers the wide kind of trend lines choices, using varying price levels. Choices include assistance by using: Basic usage "Break-fix" support Security patch installation Onsite & offsite consulting

PSS has locations globe-wide, including: Texas, USA Sammamish, Washington, USA Bangalore, India

Understand as well: Microsoft [http://www.microsoft.com Microsoft Corporation Home]